Learn

Introducing Argonos: Your Questions Answered

We’re entering an exciting new chapter.

We’re introducing Argonos, our Operational AI platform, with Sinequa and Systran at its core. As part of this evolution, we are also changing our name to Argonos, bringing our technology, expertise, and vision for the future of enterprise AI together under one brand.

We know changes like these naturally raise questions. Here’s what you need to know about what’s changing, what’s staying the same, and what comes next. And if you have a question that’s not answered here, reach out to your account contact, or submit your question here and we’ll get back to you!

What is Argonos?

Argonos is our Operational AI platform built for mission-critical work. It helps organizations build trusted intelligence and agentic AI using their data and knowledge, bringing AI closer to the systems and workflows where critical decisions are made.

With Sinequa and Systran at its core, Argonos brings together trusted enterprise knowledge and agentic governance and orchestration, giving organizations greater control over their AI stack, with the flexibility to work across existing systems, models, and infrastructure.

Is Sinequa going away?

No. Sinequa isn’t going anywhere. It continues to provide the trusted enterprise search and knowledge retrieval capabilities you rely on today.

Sinequa now also functions as a core part of the knowledge and data layer of the Argonos platform.

The introduction of Argonos builds on that foundation, opening the door to more robust Operational AI capabilities such as agents, ontologies, and governance.

Why are we making this change?

Enterprise AI is evolving beyond productivity tools toward AI that can support the complex, mission-critical work organizations depend on every day.

With Argonos, we’re building on enterprise knowledge, search, and AI to help organizations move from finding information to making informed decisions and taking action, with trust, governance, and control at every step.

This evolution reflects where we’re headed and our commitment to helping customers unlock greater value from their enterprise knowledge and AI investments.

What this means for you

Will my existing products or services change?

Your existing products and services will continue to work as they do today.

There are no immediate changes to your core functionality, or day-to-day product experience as a result of this change.

Over time, you may begin to see Argonos branding across our digital experiences and communications. We’ll keep you informed of any updates that require your attention.

Will my Customer Success Manager or support experience change?

Your existing Customer Success and account relationships remain in place. You can continue reaching out to the same contacts for support, guidance, and questions about your account.

Our commitment to supporting your success remains unchanged.

Will my contract or pricing change?

No. Existing contracts will not change as a result of this update.

As of November 10, we will be doing business as Argonos. However, ChapsVision Americas Inc. will continue to exist as a legal entity and will remain your contracting party under existing agreements. If you are a Systran customer, your contracting party will continue to be Systran Software Inc.

If you have questions about your specific contract, please contact your account contact or email na-contact@argonos.com.

The Argonos launch

When will Argonos officially launch?

Argonos will officially launch on November 10, 2026, marking the introduction of both the Argonos platform and our new company identity.

We’ll share more about the platform, our vision, and the innovation ahead during VisionCast on November 12.

What is VisionCast, and why should I attend?

VisionCast is our virtual launch event on November 12, 2026, where we’ll introduce the Argonos platform and share what’s next for Operational AI.

You’ll get a first look at how we’re building on Sinequa’s foundation to bring trusted knowledge, AI agents, and governance together for mission-critical work.

What if I want to learn more about Argonos capabilities?

We’ll have several ways for you to learn more:

Register for VisionCast here
Visit argonos.com in early November
Reach out to your account contacts.
You can also reach us at na-contact@argonos.com

I see a product/use case I don’t currently have but am interested in. What can I do?

We’d love to hear from you! Reach out to your account contacts. You can also reach us at na-contact@argonos.com or book a demo here

Communications and next steps

Why am I receiving emails from argonos.com?

As we transition to become Argonos, our communications will start to come from email addresses ending in @argonos.com, starting November 10.

This includes emails from your existing account managers and Customer Success team.

To make sure you continue receiving important updates, we recommend adding the argonos.com domain to your email allowlist.

Is the website changing?

Yes. Beginning in November, we’ll be transitioning to our new website, argonos.com.

You’ll find more information about Argonos, our solutions, and our vision for Operational AI on the new website.

Will I have an opportunity to ask questions directly?

Absolutely. We’re hosting a dedicated customer-only Ask Me Anything session on December 3 with Brian Kirk, General Manager Americas, and Mingee Kim, Head of Customer Success.

This is an opportunity to ask questions about the transition, learn more about our direction, and hear what other customers are asking.

Registration details will be shared soon.

Still have questions?

We’re here to help make this transition as clear and seamless as possible.

If you have questions about Argonos, your existing products, or what this evolution means for your organization, please reach out to your Customer Success Manager.

We’re excited about what’s ahead and look forward to building the next chapter with you.

Submit a question